Baptist Collierville

Baptist Memorial Hospital-Collierville provides a wide range of medical care services including outpatient rehabilitation, inpatient and outpatient surgery, critical care, emergency services, inpatient and outpatient diagnostics, women's center, sleep disorders center and more.

Baptist Memorial Hospital-Collierville

If you think you have been exposed to COVID-19 and you have mild to moderate symptoms, call your doctor. Please DO NOT go to a doctor’s office for testing or treatment unless your doctor has instructed you to do so. If you need a doctor, call 844-837-2433. If you are a Baptist Medical Group patient, you can conduct an on-demand video visit or e-visit through your MyChart app or on the MyChart website.

If you have more severe symptoms and need to go to the hospital, please call the facility and report symptoms, recent travel and possible exposure BEFORE going there.

This full-service hospital has premier facilities including large patient rooms with the amenities of home. Situated on 75 acres of park-like campus, the hospital campus has a walking trail, tall trees and a pond. Medical services at the hospital include a sleep disorders center, outpatient rehabilitation, inpatient and outpatient surgery, a critical care unit, a full-service emergency room, inpatient and outpatient diagnostics, five surgery suites, 58 acute care beds, seven critical care beds and a six-bed critical care step-down unit.

Hospital Patient Guide & Forms

Updated Visitor Guidelines


Visitors should use the parking lots at the front of the hospital on Poplar Avenue. Emergency parking is on the north side of the building. Handicap parking is available.


The hospital chapel, located on the first floor off the main lobby, is always open and provides a quiet place for prayer and meditation. Chapel service for employees, patients and guests is Wednesday at 8:30 a.m.

Contact our Chaplain: 901-861-8910

Nondiscrimination Policy

In accordance with Title VI and VII of the Civil Rights Act of 1964 and its implementing regulations, Baptist Memorial Hospital-Collierville, directly or through contractual or other arrangements, admits and treats all persons without regard to race, color, sex, age, disability, or national origin in its provision of services and benefits, including assignments or transfers within the facility and referrals to or from the facility. Staff privileges are granted without regard to race, color or national origin.

ER Wait Time*
17 minute(s)
*ER wait times are approximate. Read More

Baptist Memorial Hospital-Collierville

1500 W Poplar Ave
Collierville, TN 38017
(901) 861–9000
Email Us

COVID-19 Visitor Guidelines

Baptist is committed to showing care and compassion for our patients and their need for visitors during this time. As we move deeper into the COVID-19 pandemic in our region, we have updated our visitor guidelines.

Frequently Called Numbers

Patient rooms may be called directly by dialing 901-861-9 plus the patient room number. For example, if a patient's room number is 245, you would dial 901-861-9245. You may dial a department directly or call information at 901-861-9000 if a department is not listed below.

Department Phone Number
Ambulatory/Outpatient: 901-861-8830
Outpatient Scheduling: 901-861-8900
Critical Care: 901-861-8823
Stepdown Unit (post-Critical Care): 901-861-8823
Environmental Services: 901-861-8855
Food and Nutrition:
Health Information Management: 901-861-8953
3 North—Acute Care Unit: 901-861-8560
Patient Financial Services: 901-861-8740
Pharmacy: 901-861-8860
Pre-admission Testing: 901-861-8728
Radiology: 901-861-8895
Respiratory Therapy: 901-861-8820
Rehabilitation Services: 901-861-8926
Sleep Disorders Center: 901-861-9001
Surgery: 901-861-8700
Volunteer Services: 901-861-8850
Women’s Center: 901-861-8805